Engagor is a social media monitoring and management tool that keeps track of everything that is being said online about your brand, your industry, your competitors… Our tool provides you with valuable actionable insights and enables you to engage with your audience and all of this on one single platform. Now how does it work?
Engagor collects data in over 160 languages from several sources about the topics you choose. We cover:
- Social media (Twitter, Facebook, LinkedIn, Google+, Foursquare, Instagr.am, a.o.)
- News sites
As a second step Engagor analyzes all the mentions about your topics. The result is a variety of graphs, diagrams, tag clouds… that provide you with valuable information about a number of variables. Who is talking about you? How influential are they? Where do they come from? Has your online presence grown or diminished during the last week or month? These are only a few of the questions Engagor answers for you.
Whenever you want more detailed insights about a certain conversation, user, trend etc., you can drill down to get to the bottom of it. Whenever you want to use a chart, a diagram or a list of mentions in a report, you can export the data as a PDF, CSV, JSON or Excel file. We also provide you with the possibility to use our data in your own system through API.
To sum up, Engagor gives you various meaningful analytics that you can use in several departments of your organization or business.
- Reputation Management
- Campaign Monitoring
- Lead Generation
- Customer Service
- Product Management
- Product Insights
Now that you have got all the data and the statistics, it is time for some action! Enagor enables you to engage with your audience and organize an efficient workflow within your organization or company. Publish new messages on various social media at once. Schedule messages to be published at a later time. Reply, retweet or send a direct message to your audience from within Engagor, add tags or smart tags to certain mentions, assign tasks to colleagues…
And there’s more! With the ‘workflow engine‘ you can link a task to whatever filter you want. This way you can, for example, receive an email notification whenever the total number of mentions exceeds a predetermined interval, enabling you to react instantly in crisis situations. Another useful application of our workflow engine is the possibility to automatically assign certain mentions to the right people. Make sure that mentions about competitors in your own country are handled by the sales team, direct messages by customer care…
Use your social intelligence to the fullest!