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Frequently Asked Questions
What is a topic?
A topic is a combination of keywords using the boolean query syntax (AND, OR, NOT). Additionally every topic can have up to 10 monitored profiles (Twitter, Facebook Pages, Linkedin Groups, RSS Feed, Google+, Foursquare, a.o.).
How long is my data stored?
As soon as you create your account, your data will be stored for 6 months, 1 year, 2 years or unlimited, depending on the pricing plan.
What is a mention?
A mention is any blog post, news article, tweet, etc. that matches any of your topics. Don't be alarmed on the limits we set on mentions per month. Only very few accounts would ever need more than what is allowed. If you however do think you will need more, then contact us.
What is a social profile?
Engagor can monitor specific Twitter accounts, Facebook pages, Linkedin groups, RSS feeds, Google+ profiles, Foursquare venues, a.o. Both posts by and interactions with as well as growth statistics for these profiles are monitored.