Reply, retweet, favorite, like and comment from within Engagor with all your social profiles (Facebook pages, Twitter profiles, G+ pages a.o.)
Post new tweets, reply, retweet, favorite and delete tweets from your Twitter profile.
Post new messages, comment, like and delete from within Engagor.
Post new messages, comment and delete posts from your Google+ profile.
Post and reply to messages in your LinkedIn groups.
Reply to comments on your Youtube channel.
Reply to comments on your Instagram profile.
Post new messages on multiple social profiles at once.
Prepare new posts to be published at a later time.
Save posts as drafts to be approved by a coworker or save posts as templates (canned responses) to reuse later on.
Whatever action you or your colleagues perform on a mention, is kept track of in that mention's history. Sentiment changed, assigned to a coworker or replied: it’s all there. You can also add notes to make sure each mention is handled correctly.
In the built-in Social CRM you find all the information you need on a social profile to offer the best Customer Service: recent conversations, notes, whether this user is already following you, etc.