Assign mentions to your coworkers (thus creating 'tasks'), to create efficient teamwork.
Whatever action you or your colleagues perform on a mention, is kept track of in that mention's history. Sentiment changed, assigned to a coworker or replied: itâ€™s all there. You can also add notes to make sure each mention is handled correctly.
We offer analytics on how your team is working with the Engagor Inbox. All the users' actions (replying, assigning, adding tags, etc.), are being tracked and we also show you how much time each user spends working in Engagor every day.
By default, we offer 5 different user roles, all varying in permissions. On top, you can also create custom user roles that fit the needs of your team. Basically these permissions define who can see and do what.